Terms of Service

1. Overview

This website is operated by Gracewell Coffee. Throughout the site, the terms “we”, “us” and “our” refer to Gracewell Coffee. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

3. Accuracy of Products and Pricing

We strive to be as accurate as possible with our product descriptions and high-altitude heritage stories. However, because coffee is an agricultural product, slight variations in flavor profiles or bean appearance may occur.

  • We reserve the right to change prices for our products without notice.

  • We reserve the right to modify or discontinue any specialty roast or infusion at any time.

4. Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail provided at the time the order was made.

5. Shipping and Delivery

Our shipping and delivery obligations are outlined in our Shipping Policy. While we strive for "intentionality" in our processing, Gracewell is not responsible for delays caused by shipping carriers (UPS/FedEx/USPS) or customs clearance for international orders.

6. Intellectual Property

The content on this site, including text, Andean photography, graphics, logos, and brand stories, is the property of Gracewell Coffee and is protected by copyright laws. You agree not to reproduce, duplicate, copy, or exploit any portion of the Service without express written permission from us.

7. Limitation of Liability

Gracewell Coffee shall not be liable for any injury, loss, claim, or any direct, indirect, or incidental damages of any kind arising from your use of any of our products.

8. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of California, USA.

9. Contact Information

Questions about the Terms of Service should be sent to us at info@gracewellcoffee.com